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Copper vs Freshsales (Freshworks CRM) Comparison · CTFM
Compare: Copper vs Freshsales (Freshworks CRM)
A side-by-side analysis to help you find the right tool.
Copper
Paid
($50–$200/mo)
Yes (14-day free trial)
View Details
Freshsales (Freshworks CRM)
Freemium
(Under $50/mo)
Yes (free tier)
View Details
Key Differences
Pricing Model
Copper
Paid
Freshsales (Freshworks CRM)
Freemium
Budget Tier
Copper
$50–$200/mo
Freshsales (Freshworks CRM)
Under $50/mo
Free Trial
Copper
Yes (14-day free trial)
Freshsales (Freshworks CRM)
Yes (free tier)
Company Size Fit
Copper
Small Team (2–20), Mid-Market (20–200)
Freshsales (Freshworks CRM)
Solo / Freelancer, Small Team (2–20), Mid-Market (20–200)
Business Type Fit
Copper
B2B, Agency
Freshsales (Freshworks CRM)
B2B, B2C
Best For
Copper
Agencies and service businesses that run entirely on Google Workspace
Freshsales (Freshworks CRM)
SMBs wanting an affordable CRM with built-in phone/email/chat
Pros
Copper
Native Gmail integration keeps revenue teams operating entirely within their primary inbox interface.
Automated data enrichment instantly extracts contact details from email signatures to eliminate manual entry.
Relationship focused architecture seamlessly supports consultative sales motions and partner networks.
Freshsales (Freshworks CRM)
Native telephony and chat integrations reduce software overhead by removing the need for third party communication tools.
Intuitive user interface accelerates team onboarding and drives high adoption rates across the organization.
Competitive pricing model provides enterprise grade pipeline management capabilities without excessive costs.
Cons
Copper
Complete reliance on the Google Workspace ecosystem makes it unsuitable for organizations utilizing Microsoft 365.
Lacks the extensive customization depth required for highly complex enterprise sales cycles compared to legacy alternatives.
Freshsales (Freshworks CRM)
Brand recognition and third party application ecosystem are smaller compared to legacy enterprise platforms.
Advanced reporting and analytics offer less customization flexibility than specialized business intelligence tools.
What They Share
