Customer Feedback & Surveys Tools

AskNicely — Specialized Customer Experience platform focused almost entirely on automating N

Hotjar — A hybrid tool combining visual behavioral analytics (heatmaps/recordings) with c

Qualtrics — The gold standard for enterprise Experience Management (CX/EX) and complex acade

Qualtrics XM Services — Consulting and implementation services for large-scale Voice of Customer program

Refiner — A highly specialized in-app survey tool built specifically for B2B SaaS product

SurveyMonkey (Momentive) — The most well-known traditional survey tool, highly versatile but less design-fo

Typeform — The design leader in the survey space, famous for popularizing the "one question