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Not every tool is the right fit for every team. If Retently does not quite match your workflow, budget, or growth stage, these are the alternatives our editorial team recommends you explore instead.
Retently automates the collection of customer loyalty metrics like Net Promoter Score and Customer Effort Score. It sends targeted survey campaigns, tracks trends over time, and segments users to help prevent churn.
Delighted is a customer experience platform that enables businesses to collect actionable feedback through NPS, CSAT, CES, and 5-star surveys. It offers multi-channel distribution including email, web, SMS, and link sharing, backed by robust analytics and automated reporting.
Customer success and product teams wanting quick NPS and CSAT tracking.
Feedbackify enables website owners to create customized feedback forms that slide out or pop up on their sites. It captures user ratings, comments, screenshots, and categorical feedback without requiring complex coding.
Small to medium website owners needing quick, onsite user feedback without heavy integrations.
Feedbucket adds a visual feedback widget to any website, letting users and clients capture screenshots, record videos, and leave bug reports directly on the page they are viewing. It centralizes all feedback into a dashboard and syncs with popular project management tools.
Web development agencies and product teams handling client feedback during builds.
Feedier transforms traditional boring surveys into engaging, gamified experiences. It helps companies collect valuable user feedback, analyze sentiment automatically, and reward participants to maximize completion rates.
High-engagement customer surveys and feedback gamification
MioCommerce Feedback helps local businesses automate post-service feedback collection via SMS and email. It allows companies to intercept unhappy customers before they leave public reviews while driving positive reviews to Google and Yelp.
Local service businesses and contractors collecting post-service reviews.
Typebot allows founders and marketers to build advanced conversational forms and surveys using a drag-and-drop visual interface. It engages users in a chat-like format to collect qualitative and quantitative feedback.
Conversational surveys and interactive lead capture forms
UserVoice allows businesses to centralize feedback from multiple channels, prioritize product roadmaps based on customer demand, and communicate updates back to users. It bridges the gap between customer success and product development.
Product managers looking to centralize feature requests and prioritize roadmaps based on user demand.
Zonka Feedback enables businesses to create targeted surveys across email, SMS, web, app, and offline devices. It collects real-time responses, analyzes sentiment, and triggers instant alerts for detractors to close the feedback loop efficiently.
Omnichannel customer experience tracking and real-time response management