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Retently automates the collection of customer loyalty metrics like Net Promoter Score and Customer Effort Score. It sends targeted survey campaigns, tracks trends over time, and segments users to help prevent churn.
You are running a one-off market research project rather than ongoing lifecycle surveys.
SaaS customer retention and automated NPS campaigns
Pricing starts at approximately $25 per month for basic plans, scaling with active customer contacts.
Delighted is a customer experience platform that enables businesses to collect actionable feedback through NPS, CSAT, CES, and 5-star surveys. It offers multi-channel distribution including email, web, SMS, and link sharing, backed by robust analytics and automated reporting.
Customer success and product teams wanting quick NPS and CSAT tracking.
Feedbackify enables website owners to create customized feedback forms that slide out or pop up on their sites. It captures user ratings, comments, screenshots, and categorical feedback without requiring complex coding.
Small to medium website owners needing quick, onsite user feedback without heavy integrations.
Feedbucket adds a visual feedback widget to any website, letting users and clients capture screenshots, record videos, and leave bug reports directly on the page they are viewing. It centralizes all feedback into a dashboard and syncs with popular project management tools.
Web development agencies and product teams handling client feedback during builds.