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Compare: Delighted vs SurveyMonkey (Momentive)
A side-by-side analysis to help you find the right tool.
Delighted
Freemium
($200–$1,000/mo)
Yes
View Details
SurveyMonkey (Momentive)
Top Pick
Freemium
(Under $50/mo)
Free tier available (up to 10 questions/survey)
View Details
Key Differences
Budget Tier
Delighted
$200–$1,000/mo
SurveyMonkey (Momentive)
Under $50/mo
Free Trial
Delighted
Yes
SurveyMonkey (Momentive)
Free tier available (up to 10 questions/survey)
Company Size Fit
Delighted
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
SurveyMonkey (Momentive)
Solo / Freelancer, Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Delighted
B2B, B2C, D2C / E-commerce
SurveyMonkey (Momentive)
B2B, B2C
Target Channels
Delighted
Customer Success Managers, Product Managers, Marketers, Founders
SurveyMonkey (Momentive)
Existing Customers, Website Visitors, Email Lists
Best For
Delighted
Customer success and product teams wanting quick NPS and CSAT tracking.
SurveyMonkey (Momentive)
Teams needing a familiar, reliable, traditional survey tool for general research
Pros
Delighted
Extremely clean and intuitive interface
Quick setup within minutes
Robust API and webhooks support
Multi-channel distribution options
SurveyMonkey (Momentive)
Ubiquitous and familiar to everyone
huge template and question-bank library
capable of handling complex academic/matrix questions better than Typeform
access to paid market research panels
Cons
Delighted
Can become expensive for high survey volumes
Fewer advanced customization options compared to enterprise suite tools
SurveyMonkey (Momentive)
UX feels dated compared to Typeform
pricing structure can be confusing
enterprise features are expensive
less engaging for consumer lead-capture
What They Share
