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Compare: Delighted vs Typeform
A side-by-side analysis to help you find the right tool.
Delighted
Freemium
($200–$1,000/mo)
Yes
View Details
Typeform
Freemium
(Under $50/mo)
Free tier available (very limited responses)
View Details
Key Differences
Budget Tier
Delighted
$200–$1,000/mo
Typeform
Under $50/mo
Free Trial
Delighted
Yes
Typeform
Free tier available (very limited responses)
Company Size Fit
Delighted
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Typeform
Solo / Freelancer, Small Team (2–20), Mid-Market (20–200)
Business Type Fit
Delighted
B2B, B2C, D2C / E-commerce
Typeform
B2B, B2C, D2C / E-commerce, Agency
Target Channels
Delighted
Customer Success Managers, Product Managers, Marketers, Founders
Typeform
Existing Customers, Website Visitors, Email Lists
Best For
Delighted
Customer success and product teams wanting quick NPS and CSAT tracking.
Typeform
Marketers wanting beautiful, highly engaging conversational surveys and lead forms
Pros
Delighted
Extremely clean and intuitive interface
Quick setup within minutes
Robust API and webhooks support
Multi-channel distribution options
Typeform
Best-in-class UX and design (increases completion rates significantly)
feels conversational rather than like a sterile form
excellent logic branching
VideoAsk add-on is unique for video feedback
Cons
Delighted
Can become expensive for high survey volumes
Fewer advanced customization options compared to enterprise suite tools
Typeform
Pricing gets expensive quickly based on response volume
free tier is severely restricted
not built for complex enterprise CX analytics
What They Share