Compare: Freshsales (Freshworks CRM) vs HubSpot CRM

A side-by-side analysis to help you find the right tool.

Freshsales (Freshworks CRM)

Freemium(Under $50/mo)

Yes (free tier)

Free(Under $50/mo)

Free tier is permanent, not just a trial

Pricing Model

Freshsales (Freshworks CRM)Freemium

HubSpot CRMFree

Free Trial

Freshsales (Freshworks CRM)Yes (free tier)

HubSpot CRMFree tier is permanent, not just a trial

Company Size Fit

Freshsales (Freshworks CRM)Solo / Freelancer, Small Team (2–20), Mid-Market (20–200)

HubSpot CRMSmall Team (2–20), Mid-Market (20–200), Enterprise (200+)

Best For

Freshsales (Freshworks CRM)SMBs wanting an affordable CRM with built-in phone/email/chat

HubSpot CRMSMB-to-mid-market companies wanting CRM natively unified with marketing automation

Pros

Freshsales (Freshworks CRM)

Native telephony and chat integrations reduce software overhead by removing the need for third party communication tools.
Intuitive user interface accelerates team onboarding and drives high adoption rates across the organization.
Competitive pricing model provides enterprise grade pipeline management capabilities without excessive costs.

HubSpot CRM

Generous entry tier offers substantial functional value for early-stage teams.
Unmatched native synchronization with existing HubSpot marketing infrastructure.
Remarkably intuitive user interface that drives high adoption rates across teams.

Cons

Freshsales (Freshworks CRM)

Brand recognition and third party application ecosystem are smaller compared to legacy enterprise platforms.
Advanced reporting and analytics offer less customization flexibility than specialized business intelligence tools.

HubSpot CRM

Licensing costs escalate rapidly as organizations outgrow basic capabilities.
Advanced enterprise customization for complex data objects remains somewhat restricted.