Home
Browse Categories
Outbound & Sales
CRM & Landing Page Tools
(23)
Webinar & Virtual Events
(15)
Account-Based Marketing
(15)
WhatsApp Business Marketing
(16)
Chatbot & Conversational Marketing
(16)
Paid & Partnerships
Traditional Marketing
(26)
Affiliate Marketing
(19)
Paid Advertising
(38)
Influencer & Creator Marketing
(35)
Referral Marketing
(15)
Data & Operations
AI Marketing Tools
(29)
Marketing Project Management
(15)
Ecommerce Marketing
(17)
Marketing Automation & CDP
(16)
Customer Feedback & Surveys
(16)
Marketing Analytics & Attribution
(22)
Inbound & Content
PR & Media Relations
(16)
SEO Tools
(42)
Content Marketing
(34)
Social Media Management
(37)
Email Marketing
(35)
AI Finder
All Tools
Blog
Loading...
Compare: Freshsales (Freshworks CRM) vs Zoho CRM
A side-by-side analysis to help you find the right tool.
Freshsales (Freshworks CRM)
Freemium
(Under $50/mo)
Yes (free tier)
View Details
Zoho CRM
Freemium
(Under $50/mo)
Yes (free tier for up to 3 users)
View Details
Key Differences
Free Trial
Freshsales (Freshworks CRM)
Yes (free tier)
Zoho CRM
Yes (free tier for up to 3 users)
Best For
Freshsales (Freshworks CRM)
SMBs wanting an affordable CRM with built-in phone/email/chat
Zoho CRM
SMBs wanting an affordable CRM already inside a broader affordable business-software suite
Pros
Freshsales (Freshworks CRM)
Built-in communication tools (phone/chat) reduce the need for separate point solutions
clean UI
very affordable
Zoho CRM
Significantly cheaper than Salesforce/HubSpot paid tiers at comparable feature depth for SMB needs
deep integration with Zoho One suite
Cons
Freshsales (Freshworks CRM)
Smaller ecosystem/brand recognition than HubSpot/Salesforce/Zoho
reporting is less flexible than enterprise CRMs
Zoho CRM
Smaller third-party app ecosystem than Salesforce
less polished UI than HubSpot
customer support can be slow
What They Share
