Compare: Gupshup vs Respond.io

A side-by-side analysis to help you find the right tool.

Gupshup

Top Pick

Custom Quote($200–$1,000/mo)

Developer sandbox available; production usage is paid

Paid($200–$1,000/mo)

Yes

Pricing Model

GupshupCustom Quote

Respond.ioPaid

Free Trial

GupshupDeveloper sandbox available; production usage is paid

Respond.ioYes

Company Size Fit

GupshupMid-Market (20–200), Enterprise (200+)

Respond.ioSmall Team (2–20), Mid-Market (20–200), Enterprise (200+)

Business Type Fit

GupshupB2B, B2C, Enterprise

Respond.ioB2B, B2C, D2C / E-commerce, Local Business

Target Channels

GupshupWhatsApp

Respond.ioMarketing Managers, Customer Support Leads, Sales Directors

Best For

GupshupEnterprises needing WhatsApp + multi-channel conversational messaging infrastructure at scale

Respond.ioScaling sales and marketing teams managing high volumes of WhatsApp customer inquiries.

Pros

Gupshup

Respond.io

Cons

Gupshup

More infrastructure/API-first than a polished marketing UI — often used by other tools as the backend rather than by marketers directly

Respond.io