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Loox vs Okendo Comparison · CTFM
Compare: Loox vs Okendo
A side-by-side analysis to help you find the right tool.
Loox
Paid
(Under $50/mo)
Yes (14-day free trial)
View Details
Okendo
Paid
($50–$200/mo)
Yes (14-day free trial)
View Details
Key Differences
Budget Tier
Loox
Under $50/mo
Okendo
$50–$200/mo
Company Size Fit
Loox
Solo / Freelancer, Small Team (2–20)
Okendo
Small Team (2–20), Mid-Market (20–200)
Best For
Loox
Small-to-medium Shopify stores prioritizing photo and video reviews
Okendo
Fast-growing Shopify brands wanting premium product reviews and zero-party data
Pros
Loox
Very affordable starting price
highly optimized for collecting photo/video reviews (offers discounts for photos)
lightweight and fast
great out-of-the-box widgets
Okendo
Best-in-class integration with Klaviyo (passes rich review data to Klaviyo for segmentation)
excellent micro-survey feature for capturing zero-party data ("what is your skin type?")
beautiful review widgets
Cons
Loox
Less sophisticated zero-party data collection than Okendo
lacks the enterprise scale of Yotpo
Shopify exclusive
Okendo
Shopify exclusive (does not work with Magento or BigCommerce)
narrower focus than Yotpo (reviews/surveys only, no SMS or loyalty built-in)
What They Share
