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Loox vs Postscript Comparison · CTFM
Compare: Loox vs Postscript
A side-by-side analysis to help you find the right tool.
Loox
Paid
(Under $50/mo)
Yes (14-day free trial)
View Details
Postscript
Freemium
(Under $50/mo)
Free 30-day trial (pay only for messages sent)
View Details
Key Differences
Pricing Model
Loox
Paid
Postscript
Freemium
Free Trial
Loox
Yes (14-day free trial)
Postscript
Free 30-day trial (pay only for messages sent)
Company Size Fit
Loox
Solo / Freelancer, Small Team (2–20)
Postscript
Small Team (2–20), Mid-Market (20–200)
Best For
Loox
Small-to-medium Shopify stores prioritizing photo and video reviews
Postscript
Shopify brands wanting a native, deeply integrated SMS platform
Pros
Loox
Very affordable starting price
highly optimized for collecting photo/video reviews (offers discounts for photos)
lightweight and fast
great out-of-the-box widgets
Postscript
Shopify-exclusive focus means perfect data sync
lower barrier to entry than Attentive (no massive platform fees to start)
"Postscript Sales" allows real humans to close sales over text
Cons
Loox
Less sophisticated zero-party data collection than Okendo
lacks the enterprise scale of Yotpo
Shopify exclusive
Postscript
Shopify exclusive
SMS-only (requires pairing with Klaviyo for email, though the integration is great)
What They Share