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Compare: Loox vs Retainful
A side-by-side analysis to help you find the right tool.
Loox
Paid
(Under $50/mo)
Yes (14-day free trial)
View Details
Retainful
Freemium
(Under $50/mo)
Yes, free plan available
View Details
Key Differences
Pricing Model
Loox
Paid
Retainful
Freemium
Free Trial
Loox
Yes (14-day free trial)
Retainful
Yes, free plan available
Business Type Fit
Loox
D2C / E-commerce
Retainful
B2C, D2C / E-commerce
Target Channels
Loox
Google Shopping, Instagram, Facebook, Email Lists, Website Visitors
Retainful
E-Commerce Founders, Shopify Store Owners, Marketing Managers
Best For
Loox
Small-to-medium Shopify stores prioritizing photo and video reviews
Retainful
WooCommerce and Shopify store owners seeking automated cart recovery and retention.
Pros
Loox
Very affordable starting price
highly optimized for collecting photo/video reviews (offers discounts for photos)
lightweight and fast
great out-of-the-box widgets
Retainful
Easy setup for WooCommerce and Shopify
Effective abandoned cart workflows
Built-in referral and loyalty features
Affordable pricing for smaller stores
Cons
Loox
Less sophisticated zero-party data collection than Okendo
lacks the enterprise scale of Yotpo
Shopify exclusive
Retainful
Advanced reporting is limited on lower tiers
Email template designs require customization for a unique look
What They Share
