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Compare: Loox vs Yotpo
A side-by-side analysis to help you find the right tool.
Loox
Paid
(Under $50/mo)
Yes (14-day free trial)
View Details
Yotpo
Freemium
($200–$1,000/mo)
Free tier available (up to 50 monthly orders)
View Details
Key Differences
Pricing Model
Loox
Paid
Yotpo
Freemium
Budget Tier
Loox
Under $50/mo
Yotpo
$200–$1,000/mo
Free Trial
Loox
Yes (14-day free trial)
Yotpo
Free tier available (up to 50 monthly orders)
Company Size Fit
Loox
Solo / Freelancer, Small Team (2–20)
Yotpo
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Loox
D2C / E-commerce
Yotpo
B2C, D2C / E-commerce
Best For
Loox
Small-to-medium Shopify stores prioritizing photo and video reviews
Yotpo
Shopify/DTC brands wanting an all-in-one retention and review platform
Pros
Loox
Very affordable starting price
highly optimized for collecting photo/video reviews (offers discounts for photos)
lightweight and fast
great out-of-the-box widgets
Yotpo
The "all-in-one" advantage means reviews, SMS, and loyalty data all talk to each other
excellent AI review highlights
deep Shopify integration
massive brand trust
Cons
Loox
Less sophisticated zero-party data collection than Okendo
lacks the enterprise scale of Yotpo
Shopify exclusive
Yotpo
Very expensive as your store scales
feature overlap if you already love your dedicated SMS or loyalty provider
complex to migrate away from
What They Share
