Compare: Qualtrics XM Services vs SurveyMonkey (Momentive)

A side-by-side analysis to help you find the right tool.

Qualtrics XM Services

Not disclosed($1,000+/mo)

N/A (custom engagement)

Freemium(Under $50/mo)

Free tier available (up to 10 questions/survey)

Pricing Model

Qualtrics XM ServicesNot disclosed

SurveyMonkey (Momentive)Freemium

Budget Tier

Qualtrics XM Services$1,000+/mo

SurveyMonkey (Momentive)Under $50/mo

Free Trial

Qualtrics XM ServicesN/A (custom engagement)

SurveyMonkey (Momentive)Free tier available (up to 10 questions/survey)

Company Size Fit

Qualtrics XM ServicesEnterprise (200+)

SurveyMonkey (Momentive)Solo / Freelancer, Small Team (2–20), Mid-Market (20–200), Enterprise (200+)

Best For

Qualtrics XM ServicesEnterprise experience management consulting

SurveyMonkey (Momentive)Teams needing a familiar, reliable, traditional survey tool for general research

Pros

Qualtrics XM Services

SurveyMonkey (Momentive)

Universal brand recognition ensures high respondent familiarity and completion rates.
Extensive library of pre-built templates and questions accelerates project deployment.
Advanced logic branching handles complex academic and matrix research effortlessly.
Built-in access to global paid respondent panels facilitates immediate market testing.

Cons

Qualtrics XM Services

Substantial financial investment required for enterprise grade advisory engagements
Resource intensive implementation timelines demanding dedicated internal leadership

SurveyMonkey (Momentive)

User interface aesthetics lag behind modern conversational alternatives.
Enterprise tier pricing models can be complex and cost prohibitive for smaller teams.
Standard form layouts yield lower engagement rates for top of funnel lead capture.