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Compare: Refiner vs SurveyMonkey (Momentive)
A side-by-side analysis to help you find the right tool.
Refiner
Paid
($50–$200/mo)
Yes (14-day free trial)
View Details
SurveyMonkey (Momentive)
Top Pick
Freemium
(Under $50/mo)
Free tier available (up to 10 questions/survey)
View Details
Key Differences
Pricing Model
Refiner
Paid
SurveyMonkey (Momentive)
Freemium
Budget Tier
Refiner
$50–$200/mo
SurveyMonkey (Momentive)
Under $50/mo
Free Trial
Refiner
Yes (14-day free trial)
SurveyMonkey (Momentive)
Free tier available (up to 10 questions/survey)
Company Size Fit
Refiner
Small Team (2–20), Mid-Market (20–200)
SurveyMonkey (Momentive)
Solo / Freelancer, Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Refiner
B2B
SurveyMonkey (Momentive)
B2B, B2C
Best For
Refiner
B2B SaaS companies wanting highly targeted in-app micro-surveys
SurveyMonkey (Momentive)
Teams needing a familiar, reliable, traditional survey tool for general research
Pros
Refiner
Purpose-built for SaaS products
triggers surveys based on exact user behavior/segments in the app
highly customizable widgets that look native to your UI
excellent integrations with modern product analytics stacks
SurveyMonkey (Momentive)
Ubiquitous and familiar to everyone
huge template and question-bank library
capable of handling complex academic/matrix questions better than Typeform
access to paid market research panels
Cons
Refiner
B2B SaaS focused (not ideal for e-commerce or general web surveys)
requires engineering help to install properly
no free tier
SurveyMonkey (Momentive)
UX feels dated compared to Typeform
pricing structure can be confusing
enterprise features are expensive
less engaging for consumer lead-capture
What They Share
