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Gorgias bridges the gap between customer service and revenue generation by transforming traditional support channels into active sales engines for digital retailers. By integrating directly with e-commerce platforms like Shopify, it empowers support teams to view customer purchase history and process order modifications without leaving the conversation.
You are a B2B SaaS company (use Zendesk or Intercom). Gorgias is purpose-built for physical product e-commerce.
E-commerce brands wanting customer service software that drives sales
Paid tiers from ~$10/mo (Starter), ~$50/mo (Basic), ~$300/mo (Pro)
Attentive is an enterprise grade mobile messaging platform designed for retail and ecommerce brands to scale revenue through targeted SMS and MMS campaigns. It combines advanced artificial intelligence copywriting with patented list growth technology to convert website traffic into high value subscribers.
Mid-to-large e-commerce brands wanting enterprise-grade SMS marketing
Klaviyo is the premier customer data platform and multi-channel marketing engine designed specifically for digital commerce enterprises. It unifies deep behavioral analytics with email and SMS execution to drive personalized lifecycle revenue at scale.
E-commerce brands needing behavioral email and SMS marketing
Loox is a conversion focused review application designed for Shopify merchants to collect and display user generated visual content. By incentivizing customers with automated discounts for photo and video submissions, the platform transforms social proof into measurable revenue growth.
Small-to-medium Shopify stores prioritizing photo and video reviews