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Gorgias bridges the gap between customer service and revenue generation by transforming traditional support channels into active sales engines for digital retailers. By integrating directly with e-commerce platforms like Shopify, it empowers support teams to view customer purchase history and process order modifications without leaving the conversation.
You are a B2B SaaS company (use Zendesk or Intercom). Gorgias is purpose-built for physical product e-commerce.
E-commerce brands wanting customer service software that drives sales
Paid tiers from ~$10/mo (Starter), ~$50/mo (Basic), ~$300/mo (Pro)
Klaviyo is the premier customer data platform and multi-channel marketing engine designed specifically for digital commerce enterprises. It unifies deep behavioral analytics with email and SMS execution to drive personalized lifecycle revenue at scale.
E-commerce brands needing behavioral email and SMS marketing
Pushwoosh enables marketers to create, target, and automate multi-channel push notifications, in-app messages, and emails. It helps businesses re-engage users, drive in-app conversions, and reduce churn through targeted behavioral campaigns.
Mobile-first e-commerce brands and app developers looking for robust push marketing.
Okendo is an elite reviews and customer feedback platform engineered specifically for high growth Shopify brands. It empowers marketing executives to capture detailed product reviews alongside high value zero party data through targeted micro surveys.
Fast-growing Shopify brands wanting premium product reviews and zero-party data