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Gorgias vs Postscript Comparison · CTFM
Compare: Gorgias vs Postscript
A side-by-side analysis to help you find the right tool.
Gorgias
Paid
($50–$200/mo)
Yes (7-day free trial)
View Details
Postscript
Freemium
(Under $50/mo)
Free 30-day trial (pay only for messages sent)
View Details
Key Differences
Pricing Model
Gorgias
Paid
Postscript
Freemium
Budget Tier
Gorgias
$50–$200/mo
Postscript
Under $50/mo
Free Trial
Gorgias
Yes (7-day free trial)
Postscript
Free 30-day trial (pay only for messages sent)
Company Size Fit
Gorgias
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Postscript
Small Team (2–20), Mid-Market (20–200)
Best For
Gorgias
E-commerce brands wanting customer service software that drives sales
Postscript
Shopify brands wanting a native, deeply integrated SMS platform
Pros
Gorgias
Turns customer support into a marketing/sales channel
agents can see Shopify data and edit orders directly inside the ticket
manages Instagram/Facebook ad comments natively
Postscript
Shopify-exclusive focus means perfect data sync
lower barrier to entry than Attentive (no massive platform fees to start)
"Postscript Sales" allows real humans to close sales over text
Cons
Gorgias
Specialized for e-commerce (not good for B2B SaaS)
ticket-volume pricing can spike during holiday seasons
automation setup takes time
Postscript
Shopify exclusive
SMS-only (requires pairing with Klaviyo for email, though the integration is great)
What They Share
