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Compare: Qualtrics vs Retently
A side-by-side analysis to help you find the right tool.
Qualtrics
Custom Quote
($1,000+/mo)
Free basic account available
View Details
Retently
Paid
($50–$200/mo)
7-day free trial available
View Details
Key Differences
Pricing Model
Qualtrics
Custom Quote
Retently
Paid
Budget Tier
Qualtrics
$1,000+/mo
Retently
$50–$200/mo
Free Trial
Qualtrics
Free basic account available
Retently
7-day free trial available
Company Size Fit
Qualtrics
Enterprise (200+)
Retently
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Qualtrics
B2B, B2C
Retently
B2B, B2C, Enterprise
Target Channels
Qualtrics
Existing Customers, Website Visitors, Email Lists
Retently
Customer Success Leaders, SaaS Founders, Product Owners
Best For
Qualtrics
Enterprise companies needing deep Customer Experience (CX) and Employee Experience (EX) analytics
Retently
SaaS customer retention and automated NPS campaigns
Pros
Qualtrics
Most powerful survey and CX engine on the market
capable of complex conjoint analysis for product pricing
incredible text/sentiment AI
industry standard for enterprise/academic research
Retently
Built specifically for SaaS and subscription businesses
Robust customer segmentation rules
Automated follow-up workflows
Cons
Qualtrics
Extremely expensive
steep learning curve
requires trained researchers/analysts to get full value
overkill for simple feedback forms
Retently
Can get expensive as contact databases grow
Interface has a slight learning curve for advanced workflows
What They Share
