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Compare: Retently vs SurveyMonkey (Momentive)
A side-by-side analysis to help you find the right tool.
Retently
Paid
($50–$200/mo)
7-day free trial available
View Details
SurveyMonkey (Momentive)
Top Pick
Freemium
(Under $50/mo)
Free tier available (up to 10 questions/survey)
View Details
Key Differences
Pricing Model
Retently
Paid
SurveyMonkey (Momentive)
Freemium
Budget Tier
Retently
$50–$200/mo
SurveyMonkey (Momentive)
Under $50/mo
Free Trial
Retently
7-day free trial available
SurveyMonkey (Momentive)
Free tier available (up to 10 questions/survey)
Company Size Fit
Retently
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
SurveyMonkey (Momentive)
Solo / Freelancer, Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Retently
B2B, B2C, Enterprise
SurveyMonkey (Momentive)
B2B, B2C
Target Channels
Retently
Customer Success Leaders, SaaS Founders, Product Owners
SurveyMonkey (Momentive)
Existing Customers, Website Visitors, Email Lists
Best For
Retently
SaaS customer retention and automated NPS campaigns
SurveyMonkey (Momentive)
Teams needing a familiar, reliable, traditional survey tool for general research
Pros
Retently
Built specifically for SaaS and subscription businesses
Robust customer segmentation rules
Automated follow-up workflows
SurveyMonkey (Momentive)
Ubiquitous and familiar to everyone
huge template and question-bank library
capable of handling complex academic/matrix questions better than Typeform
access to paid market research panels
Cons
Retently
Can get expensive as contact databases grow
Interface has a slight learning curve for advanced workflows
SurveyMonkey (Momentive)
UX feels dated compared to Typeform
pricing structure can be confusing
enterprise features are expensive
less engaging for consumer lead-capture
What They Share