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Compare: Retently vs UserVoice
A side-by-side analysis to help you find the right tool.
Retently
Paid
($50–$200/mo)
7-day free trial available
View Details
UserVoice
Custom Quote
(Custom Quote)
Yes
View Details
Key Differences
Pricing Model
Retently
Paid
UserVoice
Custom Quote
Budget Tier
Retently
$50–$200/mo
UserVoice
Custom Quote
Free Trial
Retently
7-day free trial available
UserVoice
Yes
Company Size Fit
Retently
Small Team (2–20), Mid-Market (20–200), Enterprise (200+)
UserVoice
Mid-Market (20–200), Enterprise (200+)
Business Type Fit
Retently
B2B, B2C, Enterprise
UserVoice
B2B, Enterprise
Target Channels
Retently
Customer Success Leaders, SaaS Founders, Product Owners
UserVoice
Product Managers, Customer Success Teams, CTOs
Best For
Retently
SaaS customer retention and automated NPS campaigns
UserVoice
Product managers looking to centralize feature requests and prioritize roadmaps based on user demand.
Pros
Retently
Built specifically for SaaS and subscription businesses
Robust customer segmentation rules
Automated follow-up workflows
UserVoice
Excellent Jira and product backlog integration
Robust customer segmentation based on revenue
Clear public roadmap capabilities
Cons
Retently
Can get expensive as contact databases grow
Interface has a slight learning curve for advanced workflows
UserVoice
Can be expensive for smaller startups
Interface has a learning curve for new users
Customization options can feel rigid
What They Share
